eLead Login Details 2023 : Step-By-Step Guide

eLead is a cloud-based automotive software solution that is designed to help dealerships manage their leads and sales processes. The software is user-friendly, intuitive, and customizable to meet the specific needs of each dealership. eLead allows dealerships to manage their inventory, track their leads, and automate their processes, which saves time and increases efficiency

Why is eLead important for automotive dealerships?

eLead is a powerful tool that helps automotive dealerships streamline their operations and improve their bottom line. Some of the key benefits of using eLead include:

• Increased Efficiency: eLead automates many of the manual processes that are involved in managing leads and sales. This means that dealerships can save time and focus on other important tasks.
• Improved Customer Experience: With eLead, dealerships can provide a better customer experience by responding to leads quickly and efficiently. This helps to build trust and increase customer loyalty.
• Better Sales Performance: eLead provides dealerships with real-time data and analytics that help them track their sales performance and identify areas for improvement. This helps dealerships to make data-driven decisions and improve their sales performance.

How to Login to eLead

Logging in to eLead is easy and straightforward. Follow these simple steps to access your eLead account:

1. Open your web browser and go to the eLead login page at www.eleadcrm.com/login.
2. Enter your eLead username in the “Username” field.
3. Enter your eLead password in the “Password” field.
4. Click on the “Login” button to access your eLead account.

If you are a new user and do not have an eLead account, you can create one by clicking on the “New User Registration” button on the login page.

eLead Dashboard

Once you have successfully logged in to your eLead account, you will be taken to the eLead dashboard. The eLead dashboard provides an overview of your dealership’s performance and allows you to quickly access the key features and functions of the software.

Navigation Bar

The navigation bar is located at the top of the eLead dashboard and provides access to the main features and functions of the software. Some of the key features that can be accessed from the navigation bar include:

• Leads: Allows you to manage your leads and track their progress through the sales process.
• Inventory: Allows you to manage your dealership’s inventory and track your vehicle sales.
• Service: Allows you to manage your dealership’s service department and track your service appointments.
• Reports: Provides real-time data and analytics on your dealership’s performance.

Quick Links

The Quick Links section is located on the right side of the eLead dashboard and provides quick access to some of the most commonly used features and functions of the software. Some of the key features that can be accessed from the Quick Links section include:

• Add a New Lead: Allows you to quickly add a new lead to your database.
• Create a New Appointment: Allows you to create a new service appointment for a customer.
• Create a New Vehicle: Allows you to add a new vehicle to your inventory.

Managing Leads in eLead

Managing leads is one of the key features of eLead. With eLead, dealerships can easily manage their leads and track their progress through the sales process. Here are some of the key steps involved in managing leads in eLead:

Adding a New Lead

Adding a new lead to eLead is quick and easy. Here’s how:

1. Click on the “Leads” tab in the navigation bar.
2. Click on the “Add Lead” button.
3. Enter the lead’s information, such as name, phone number, email address, and vehicle of interest.
4. Click on the “Save” button to add the lead to your database.

Assigning Leads to Salespeople

Once you have added a new lead to eLead, the next step is to assign the lead to a salesperson. Here’s how:

1. Click on the “Leads” tab in the navigation bar.
2. Select the lead that you want to assign.
3. Click on the “Assign” button.
4. Select the salesperson that you want to assign the lead to.
5. Click on the “Save” button to assign the lead to the salesperson.

Updating Lead Status

Tracking the progress of your leads is essential to managing your sales process. Here’s how you can update the status of a lead in eLead:

1. Click on the “Leads” tab in the navigation bar.
2. Select the lead that you want to update.
3. Click on the “Edit” button.
4. Update the status of the lead, such as “New,” “Working,” “Closed,” or “Lost.”
5. Click on the “Save” button to update the lead’s status.

Managing Inventory in eLead

Managing inventory is another key feature of eLead. With eLead, dealerships can easily manage their inventory and track their vehicle sales. Here are some of the key steps involved in managing inventory in eLead:

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Adding a New Vehicle to Inventory

Adding a new vehicle to inventory in eLead is quick and easy. Here’s how:

1. Click on the “Inventory” tab in the navigation bar.
2. Click on the “Add Vehicle” button.
3. Enter the vehicle’s information, such as make, model, year, and VIN number.
4. Click on the “Save” button to add the vehicle to your inventory.

Managing Vehicle Status

Tracking the status of your vehicles is essential to managing your inventory. Here’s how you can update the status of a vehicle in eLead:

1. Click on the “Inventory” tab in the navigation bar.
2. Select the vehicle that you want to update.
3. Click on the “Edit” button.
4. Update the status of the vehicle, such as “In Stock,” “Sold,” or “On Order.”
5. Click on the “Save” button to update the vehicle’s status.

Managing Vehicle Sales

Tracking your vehicle sales is essential to managing your dealership’s performance. Here’s how you can manage vehicle sales in eLead:

1. Click on the “Inventory” tab in the navigation bar.
2. Select the vehicle that you want to track.
3. Click on the “Sales” tab to view the vehicle’s sales history.
4. View the vehicle’s sales history, including the sale date, sale price, and customer information.

Managing Service in eLead

Managing service appointments is another key feature of eLead. With eLead, dealerships can easily manage their service appointments and track their service department’s performance. Here are some of the key steps involved in managing service in eLead:

Creating a New Service Appointment

Creating a new service appointment in eLead is quick and easy. Here’s how:

1. Click on the “Service” tab in the navigation bar.
2. Click on the “Add Appointment” button.
3. Enter the customer’s information, such as name, phone number, and email address.
4. Enter the vehicle’s information, such as make, model, and year.
5. Select the service that the customer needs.
6. Select the date and time of the appointment.
7. Click on the “Save” button to create the service appointment.

Managing Service Appointments

Tracking your service appointments is essential to managing your service department’s performance. Here’s how you can manage service appointments in eLead:

1. Click on the “Service” tab in the navigation bar.
2. View the list of service appointments.
3. Click on the appointment that you want to view.
4. View the appointment details, including the customer information, vehicle information, and service needed.
5. Update the appointment status, such as “Scheduled,” “In Progress,” or “Completed.”
6. Click on the “Save” button to update the appointment status.

Reporting and Analytics

eLead provides powerful reporting and analytics tools that allow dealerships to track their performance and make data-driven decisions. Some of the key reports and analytics that can be generated in eLead include:

• Lead Source Report: Shows which lead sources are generating the most leads and conversions.
• Sales Performance Report: Provides real-time data on sales performance, including sales volume, gross profit, and closing ratios.
• Inventory Turnover Report: Shows how quickly vehicles are selling and helps dealerships to make informed decisions about their inventory.
• Service Performance Report: Provides real-time data on service department performance, including service volume, average repair order, and customer satisfaction.

eLead Support and Resources

eLead provides excellent support and resources to help dealerships get the most out of the software. Here are some of the key support and resources that are available:

eLead Academy

eLead Academy is an online training program that provides dealerships with in-depth training on how to use the software. The program includes videos, webinars, and other resources that are designed to help dealerships maximize their use of eLead.

eLead University

eLead University is an online community of eLead users who share best practices and provide support to each other. The community includes forums, user groups, and other resources that are designed to help dealerships get the most out of the software.

eLead Support

eLead provides excellent support to its users. Dealerships can contact eLead support by phone, email, or live chat to get help with any issues or questions that they may have.

eLead is a powerful software tool that can help automotive dealerships to streamline their operations, improve their sales performance, and provide a better customer experience. With this eLead login guide, you should now have a better understanding of how to log in to eLead, navigate the dashboard, manage leads, inventory, and service appointments, and generate reports and analytics. By utilizing the support and resources that are available, you can get the most out of eLead and take your dealership to the next level.